Education

Kellan Stevenson, Paradigm Services

This session is designed to equip professionals in the snow removal industry with the tools, techniques, and strategies required to build and lead high-performance teams in challenging, fast-paced environments. With a focus on enhancing coordination, communication, and operational efficiency, this session is ideal for managers, team leaders, and frontline workers who want to optimize their team dynamics, improve safety protocols, and ensure timely and effective snow removal services.

Vanessa McQuade, Intrigue Media

Take a deep dive into common marketing pitfalls specific to the snow removal and property maintenance industry that hinder business growth and efficiency. Through industry-relevant examples, case studies and data, you’ll receive actionable advice on making immediate minor adjustments and planning significant long-term strategies to improve ROI and expand operations.

Joe Kiedinger, Dignify

Effective meetings are key to keep good communication flowing. Meetings without clear expectations, agendas and takeaways are not helpful and burn through company resources through time-sucking inefficiencies. However, with the right cadence, the right agendas and the proper expectations, effective meetings drive progress forward. Joe will provide the simple but key tips to make your meetings more productive.

Kent Peddie, CSP, Precision Snow Removal

The snow and ice management industry was built on ingenuity and innovation and the ability to solve problems quickly. Kent will share examples (sent in by you!) of how you solved a problem in areas like client management, tools, equipment, marketing, HR, legal, operations and more. 

Panelists TBA

What the sales team promises, what the contract says and what operations is expected to deliver all need to be in sync and properly communicated to avoid service failures and customer complaints. A panel of professionals  will share how they’ve built processes into the business and examples of what can happen if every area isn’t aligned.

Thomas TerMaat, Foster Swift Collins & Smith PC

An attorney that represents snow professionals will showcase examples of contract language and omissions that can set you up for additional liability, compromise your service delivery, cost you time and money and more. 

Joe Kiedinger, Dignify

Today's new leaders are often promoted based on their proven competency in their roles. As they transition into supervisory positions, these leaders need to develop the skills to teach and lead others effectively. Joe will share essential insights into the current needs of employees and provide fundamental tools and knowledge to enhance your leadership abilities.

George Urvari, Knowledge Tree Consulting

Achieve a thriving and reliable business through a clear and healthy balance sheet. This workshop simplifies key financial ratios and principles, translating them into actionable insights for effective business management. Learn how to monitor your business's financial health, make informed investment choices, and maintain financial clarity year after year. Transform your balance sheet from a source of confusion into a powerful tool for business success.

Panelists TBA

You can’t make money in residential snow removal. There are too many clients and headaches to deal with. Sooooo many sidewalks! The city messes up our work. All of these and more are common reasons contractors are hesitant to build residential work into their portfolios. A panel of contractors from the US and Canada will dispel these myths and share how they’ve used residential work to create a profitable business model. 

Speakers TBA

Operations managers unite! This interactive workshop will offer invaluable insights into emerging technologies, best practices for efficiency, and innovative solutions to common challenges. Opportunities for collaboration and knowledge sharing will be key, so come prepared to participate! We’ll work together to anticipate market changes, improve operational strategies, and stay competitive. 

Ken Boegeman, CSP, ASM, Swinter Group

Given the current climate, it's crucial to understand why insurance companies are hesitant to insure snow and ice management providers. The decisions you make and the policies you implement directly impact your ability to secure affordable insurance rates—and in some cases, any coverage at all. Ken will equip you with valuable talking points for negotiating  rates and provide simple tips for making underwriters more comfortable insuring your company.

Doug McIntosh, McIntosh Grounds Maintenance

Being part of a small business is tough, but owning one is even harder. For most, being in the field is easy and even comfortable, but being in charge, being a businessperson, and being tagged to make this engine run is a different beast that requires different skills. Let's talk about the stuff business school doesn't teach and start looking at your company as a business vs. just a job. 

George Urvari, Knowledge Tree Consulting

Achieve a thriving and reliable business through a clear and healthy balance sheet. This presentation simplifies key financial ratios and principles, translating them into actionable insights for effective business management. Learn how to monitor your business's financial health, make informed investment choices, and maintain financial clarity year after year. Transform your balance sheet from a source of confusion into a powerful tool for business success.

Stephanie Sauers-Boyd, Synergy 360 Consulting

Discover how to assess your business's value and implement a plan that fosters resilience and scalability. We'll explore the essential qualitative factors that drive business value and illustrate how a robust foundation paired with a proven business operating system can revolutionize your company. Additionally, we'll share practical strategies to align your team and execute a roadmap that ensures continued growth and long-term success. 

Speakers TBA

Operations managers unite! This interactive workshop will offer invaluable insights into emerging technologies, best practices for efficiency, and innovative solutions to common challenges. Opportunities for collaboration and knowledge sharing will be key, so come prepared to participate! We’ll work together to anticipate market changes, improve operational strategies, and stay competitive.