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KEYNOTES

CULTURE OF
EXTRAORDINARY

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Derek Daly
WEDNESDAY, JUNE 14, 2023

Remember Good to Great? Today, it has shifted from Great to Extraordinary. Align this platform to the right culture, and you develop something truly unique: a Culture of Extraordinary. Understand how to think and act differently as you push your people to the edges and boundaries of what might be possible … safely. Retired race driver Derek Daly will share what he learned on and off the track and how you can translate those lessons into your snow and ice management businesses.

SERVICE IS A
SUPERPOWER 

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Louie Gravance
FRIDAY JUNE 16, 2023

When a service employee asks "What's in it for me?" the honest and correct response is EVERYTHING. Your team members deserve to know that an investment of themselves is an investment in themselves. In the closing keynote featuring Louie Gravance, every participant will come to understand that every customer interaction is an opportunity to define not just what they're willing to do, but what they're willing to be.

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Sponsored by BOSS Snowplow

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JOIN US FOR THE BEST SHOW IN SNOW

Hartford Marriott Downtown
Connecticut Convention Center

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SCHEDULE-AT-A-GLANCE

Filter by day or see the full line-up.

Tuesday, June 13

8:00am - 4:00pm

Liquids Preconference Workshop

In this immersive event we’re going to dispel the myth that “Liquids just don’t work”

Location: CTCC | Room 22

Tuesday, June 13

8:00am - 4:00pm

Preconference Facility Tour

Visit East End Group’s satellite location in Middletown, CT.

Location: Offsite

Tuesday, June 13

12:00pm - 5:00pm

Registration/Badge Pick up

Location: CTCC | Exhibit Hall Foyer

Tuesday, June 13

6:00pm - 7:30pm

First Timer + Volunteer Reception

Invite Only

Sponsored by Caterpillar

Location: Marriott

Wednesday, June 14

7:00am - 5:00pm

Registration/Badge Pick up

Location: CTCC | Exhibit Hall Foyer

Wednesday, June 14

7:30am - 8:45am

Breakfast + Industry Awards Recognition

Sponsored by Caterpillar

Location: CTCC | Ballroom

Wednesday, June 14

8:45am - 10:00am

Opening Keynote

"Culture of Extraordinary" with Derek Daly

Sponsored by Caterpillar

Location: CTCC | Ballroom

Wednesday, June 14

10:00am - 5:00pm

Education Sessions

Location: CTCC

Wednesday, June 14

11:45am - 1:00pm

Snack & Chat Lunch

Sponsored by Weatherworks

Location: CTCC | Ballroom

Wednesday, June 14

6:00pm - 8:00pm

Welcome Reception

STEP RIGHT UP to our carnival-themed event!

Sponsored by Protech, Weatherworks, Synatek, Winter Equipment, TrucBrush

Location: Marriott Esplanade

Thursday, June 15

7:00am - 5:00pm

Registration/Badge Pick up

Location: CTCC | Exhibit Hall Foyer

Thursday, June 15

7:30am - 8:45am

Breakfast Jamboree

Sponsored by Fisher, Western, SnowEx

Location: CTCC | Ballroom

Thursday, June 15

9:00am - 11:15am

Education Sessions

Location: CTCC

Thursday, June 15

11:30 am - 5:30 pm

Trade Show

Location: CTCC | Exhibit Hall

Thursday, June 15

5:30pm - 6:30pm

CSP/ASM Reception

Invite Only

Location: CTCC

Thursday, June 15

7:00pm - 10:00pm

Thursday Night Spectacular

Food trucks, entertainment, boat rides and more!

Sponsored by Fisher

Location: Mortenson Riverfont Plaza

Friday, June 16

7:00am - 12:00pm

Registration/Badge Pick up

Location: CTCC | Exhibit Hall Foyer

Friday, June 16

8:00 am - 9:30 am

Education Sessions

Location: CTCC

Friday, June 16

9:45 am - 12:45 pm

Trade Show

Location: CTCC | Exhibit Hall

Friday, June 16

12:45 pm - 2:15 pm

Closing Keynote

"Service is a Superpower" with Louie Gravance

Sponsored by Skyline Salt Solutions

Location: CTCC | Ballroom

Friday, June 16

4:30 pm - 10:00 pm

Closing Event

An evening on the rails

Sponsored by Caterpillar

Location: Essex Dinner Train

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EXHIBIT

More than 130 equipment manufacturers, deicing companies, software providers, industry consultants and more were in Milwaukee to showcase the latest and greatest products for the snow & ice industry. Join us in HarTford to make our show floor even more robust.

More questions? contact Kerri Joseph.