Derek Daly
WEDNESDAY, JUNE 14, 2023
Remember Good to Great? Today, it has shifted from Great to Extraordinary. Align this platform to the right culture, and you develop something truly unique: a Culture of Extraordinary. Understand how to think and act differently as you push your people to the edges and boundaries of what might be possible … safely. Retired race driver Derek Daly will share what he learned on and off the track and how you can translate those lessons into your snow and ice management businesses.
Louie Gravance
FRIDAY JUNE 16, 2023
When a service employee asks "What's in it for me?" the honest and correct response is EVERYTHING. Your team members deserve to know that an investment of themselves is an investment in themselves. In the closing keynote featuring Louie Gravance, every participant will come to understand that every customer interaction is an opportunity to define not just what they're willing to do, but what they're willing to be.
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JOIN US FOR THE BEST SHOW IN SNOW
Hartford Marriott Downtown
Connecticut Convention Center
SCHEDULE-AT-A-GLANCE
Filter by day or see the full line-up.
Tuesday, June 13
8:00am - 4:00pm
Liquids Preconference Workshop
In this immersive event we’re going to dispel the myth that “Liquids just don’t work”
Location: CTCC | Room 22
Tuesday, June 13
8:00am - 4:00pm
Preconference Facility Tour
Visit East End Group’s satellite location in Middletown, CT.
Location: Offsite
Tuesday, June 13
12:00pm - 5:00pm
Registration/Badge Pick up
Location: CTCC | Exhibit Hall Foyer
Tuesday, June 13
6:00pm - 7:30pm
First Timer + Volunteer Reception
Invite Only
Sponsored by Caterpillar
Location: Marriott
Wednesday, June 14
7:00am - 5:00pm
Registration/Badge Pick up
Location: CTCC | Exhibit Hall Foyer
Wednesday, June 14
7:30am - 8:45am
Breakfast + Industry Awards Recognition
Sponsored by Caterpillar
Location: CTCC | Ballroom
Wednesday, June 14
8:45am - 10:00am
Opening Keynote
"Culture of Extraordinary" with Derek Daly
Sponsored by Caterpillar
Location: CTCC | Ballroom
Wednesday, June 14
10:00am - 5:00pm
Education Sessions
Location: CTCC
Wednesday, June 14
11:45am - 1:00pm
Snack & Chat Lunch
Sponsored by Weatherworks
Location: CTCC | Ballroom
Wednesday, June 14
6:00pm - 8:00pm
Welcome Reception
STEP RIGHT UP to our carnival-themed event!
Sponsored by Protech, Weatherworks, Synatek, Winter Equipment
Location: Marriott Esplanade
Thursday, June 15
7:00am - 5:00pm
Registration/Badge Pick up
Location: CTCC | Exhibit Hall Foyer
Thursday, June 15
7:30am - 8:45am
Breakfast Jamboree
Sponsored by Fisher, Western, SnowEx
Location: CTCC | Ballroom
Thursday, June 15
9:00am - 11:15am
Education Sessions
Location: CTCC
Thursday, June 15
11:30 am - 5:30 pm
Trade Show
Location: CTCC | Exhibit Hall
Thursday, June 15
5:30pm - 6:30pm
CSP/ASM Reception
Invite Only
Location: CTCC
Thursday, June 15
7:00pm - 10:00pm
Thursday Night Spectacular
Food trucks, entertainment, boat rides and more!
Sponsored by Fisher
Location: Mortenson Riverfont Plaza
Friday, June 16
7:00am - 12:00pm
Registration/Badge Pick up
Location: CTCC | Exhibit Hall Foyer
Friday, June 16
8:00 am - 9:30 am
Education Sessions
Location: CTCC
Friday, June 16
9:45 am - 12:45 pm
Trade Show
Location: CTCC | Exhibit Hall
Friday, June 16
12:45 pm - 2:15 pm
Closing Keynote
"Service is a Superpower" with Louie Gravance
Sponsored by Skyline Salt Solutions
Location: CTCC | Ballroom
Friday, June 16
4:30 pm - 10:00 pm
Closing Event
An evening on the rails
Sponsored by Caterpillar
Location: Essex Dinner Train
More than 130 equipment manufacturers, deicing companies, software providers, industry consultants and more were in Milwaukee to showcase the latest and greatest products for the snow & ice industry. Join us in HarTford to make our show floor even more robust.
More questions? contact Kerri Joseph.
Thanks to our 2023 Symposium Sponsors
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