Wednesday Sessions
- Delicate Balance: Keep Sales, Ops and Contracts in Sync with Courtney Gordon, Steve Swie, and Tom Marsan
- Don't Make These 5 Mistakes! with Vanessa McQuade
- Building a High-Performing Team with Kellan Stevenson
- The Ugly Balance Sheet Workshop with George Urvari
- Operations Manager Strategy Workshop with Jeremy Darling, Tom Marsan, and Dean Outhouse
- Dissecting Contracts for Clauses and Omissions that can Cost You with Thomar TerMaat
- Retaining Seasonal Staff for Long-Term Growth with John Mocharko and Evan Tachoir
- Put Yourself in the Driver's Seat for Insurance Negotiations with Ken Boegeman
Thursday Sessions
- Prepare for Non-Snow Events to Reduce Liability Risk with Lisa Rose
- Solving Every Team's #1 Problem with Grace Gavin
- Beyond the Logo: Create an Emotional Brand and Media that Matters with Joshua Brecht
- Use the Customer Service to Fail Safe your Operations with Jenny Girard
- Financial Benchmarking for Success with Steve Wolf
How Do I....Sessions
- How do I...Manage Subcontractors with Josh Nichols
- How do I...Turn my Accountant into a Profit Partner with Benjamin Meck
- How do I...Reduce Chlorides with Tracking Technology with Craig Sandmann
- How do I...Gather and Embrace Feedback with Grace Gavin
Friday Sessions
- Waste Elimination: You're Bleeding and You Don't Even Know It with Jeff Heller
- Sales that Scale with David Lammers and Bill Butts